Shipping & Returns

Shipping

Delivery
Orders at Allesmarine.nl are usually processed, packed and dispatched on the same day. If the products are not in stock in our warehouse, they will be ordered from our supplier first. If the delivery time is longer than usual, we will contact you. However, the delivery time is only longer for unusual or obsolete products.

Shipping Costs
The shipping costs are free for orders in the Benelux above € 75.00. For all other orders, the shipping costs within the Benelux are € 4.95 per order, regardless of the size of your order, and regardless of the shipping method. Small parts that can be sent by envelope are therefore sent by envelope. The shipping costs can be seen as handling costs in these cases.

Shipments to other countries vary in shipping costs from € 6.95 to € 39.20. When you choose your country in the check-out, the shipping costs will automatically adjust.

In some cases the product is larger or heavier than the permitted standard and the costs deviate from the standard.

Delivery Times
Orders placed before 17:00 on working days will be shipped the same day. (if in stock)

Orders placed on Saturdays before 14:00 will be shipped the same day. (if in stock)

Track & Trace Code and Shipping Confirmation
After your product has been shipped, you will automatically receive a message from Allesmarine.nl to the e-mail address you provided with a shipping confirmation and a track & trace code. With this track & trace code, you can quickly and easily check the status of your order on the parcel deliverer's website.

You can track your package on this website by entering your Track & Trace code and post code:
https://www.internationalparceltracking.com/

Returns

Conditions

After receiving your order you have 14 days to decide whether you want to keep the ordered parts or items.
There is no return right on electronics, margin goods (second-hand) and custom-made items, such as 'per meter' (rope, anchor chain, etc.).
We do not take back electronics because we cannot assess whether the returned electronics are returned unused. Incorrect use of electronics and / or incorrect connection may cause defects and / or malfunctions that we cannot determine / measure upon return. Electronics are therefore not returnable by nature.
The parts specially ordered for you from a particular supplier cannot be returned.
Keep the receipt with the 'track and trace code' of your return carefully until we have received your return. If the package is lost, this is your proof!
Costs for return shipments are not reimbursed.
Business customers / companies cannot rely on the Distance Selling Act. Business customers are therefore not entitled to return.
Returned items / orders that do not meet the above conditions cannot be processed. If you still send it, we can return it against payment of shipping costs.

Return procedure

1. Read the above conditions carefully to check whether you are eligible for a return.
2. If your return meets the above conditions, you can download the form below and add it to your package.

3. After adding the return form, you can send your package to the address below. Shipping costs are for your own account.

Allesmarine BV
Braken 33
1713 GC Obdam
The Netherlands

4. As soon as we have received your return in good order, you will receive a confirmation as soon as possible. We will check and process your return and inform you of what will happen.

Categories

Shipping & Returns